Refund policy

 

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, other than the carrier, takes possession of the goods.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of an unequivocal statement sent by email or post.

Address:

Jeon Sports e.U.
Mozartstraße 55/16
9020 Klagenfurt am Wörthersee
Austria

Email:
grindtime.mouthguards@gmail.com

You may use the attached model withdrawal form for this purpose, but this is not mandatory. If you make use of this option, we will promptly send you a confirmation (e.g. by email) acknowledging receipt of such a withdrawal.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Exclusion or Premature Expiry of the Right of Withdrawal

The right of withdrawal does not apply to products that have already been used or are no longer in a hygienically impeccable condition. For hygiene reasons, only unused products in their original condition may be returned.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse you for all payments received from you, including delivery costs (except for additional costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment as you used for the initial transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.

You must send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract (see note: Return of Products). The deadline is met if you send back the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods. You are only liable for any diminished value of the goods if this loss in value results from handling the goods in a way that was not necessary to establish the nature, characteristics and functioning of the goods.